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Science

Learning Content Developer - Oakland, CA or Remote

Oakland, CA / Remote
Full Time
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Mission to reshape science

At Riffyn, we think beyond the conventional. We dream big. Our mission is to help accelerate the science that improves all of our lives and our planet’s quality and sustainability.

Riffyn believes there is a better way to approach research and development. And that is to empower scientists to make better decisions and faster discoveries by unlocking the power of data. Our technology and people change lives by driving advancements in biological research, medicines, sustainability, and more. If that inspires you, join us.

Life at Riffyn

Life at Riffyn is about working with teammates who are deeply passionate about what we do because we know that our work has the power to change lives. We approach our work with trust and honesty. And we’ve built a diverse team and culture fuelled by collaboration and openness.

Our employees developed our five core values, and these extend beyond the work we do and into how we support each other. We are continually evolving to ensure that every employee feels appreciated and encouraged to do what matters for themselves, the company, and each other.

Riffyn’s core ethos

  • Get there honestly – have the courage to take the right path
  • Do what matters – own the why of the work we do
  • Make it fun – humor separates us from the machines
  • Work well together – trust builds the strongest teams
  • Keep evolving – challenge the status quo

Who you are

  • You are a fan of simplifying technical concepts to help people learn new systems and workflows. You are an excellent communicator with an eye for delivering the right detail at the right time.

    Success as a learning content developer at Riffyn is characterized by these attributes:
  • You are learner-driven and solutions-oriented. You want to solve problems with people, and you’re willing to roll up your sleeves and do the work to achieve the desired results.
  • You are a lifelong learner and a teacher. You love learning and explaining complex concepts and watching the lightbulb go off for yourself and/or your students.
  • Flexibility, agility, and excellent time management skills are second nature to you.
  • Excellent communication skills — you give great talks + demos and compose excellent documents and emails.
  • Ideally, you have experience with building code or data-focused training content – emphasis is placed on experience in JSON for APIs, Python, R, JMP scripting language, though we will entertain candidates with familiarity and a passion to learn. You do not need to be an expert or even advanced — just be willing to learn on the job.

The experience

As a Learning Content Developer, you will produce educational materials to orient new Riffyn Nexus customers, guide familiar customers, motivate reluctant customers, and aid experienced customers while in the flow of work. This includes helping customers:

  1. Learn about Riffyn Nexus via clear, concise concept explanations and software demonstrations that are relevant to their performance goals.
  2. Develop software simulations, job aids, and functional documentation.
  3. Develop scopes and storyboards for training projects.
  4. Work with Riffyn scientists/senior scientists to deliver accurate and timely learning solutions.

In this role, you will tap your skills and experiences in technical writing, instructional design, elearning, learning experience design, storytelling, assessment & evaluation, and problem solving to help our potential and existing customers realize the greatest value possible from a Riffyn Nexus-based solution.

Responsibilities

  • Analyze complex technical content to design and develop performance-oriented software training, and performance support assets including but not limited to job aids and competency rubrics.
  • Apply instructional methodologies and processes to create a cohesive blended learning experience for adult learners.
  • Develop content independently with minimal guidance on content development and learner experience best practices.
  • Perform quality assurance testing and user acceptance testing on learning content.
  • Publish SCORM and multimodal learning content to LMS (LearnUpon experience a plus), including video, surveys, and knowledge checks.
  • Effectively prioritize and manage work assignments to completion.

Requirements

  • Bachelor’s degree in a learning-related discipline such as Instructional Design, Educational Technology, or Learning Science & Technology. Will also consider a bachelor’s degree in English with emphasis on technical writing, or unexpired certificates in Technical Writing, Instructional Design, or Elearning Design combined with years of experience.
  • 3-5 years experience writing functional user documentation for systems procedures and highly technical concepts
  • 3-5 years experience designing and developing e-learning for LMS delivery
  • Exceptional skill with designing self-paced blended learning solutions, especially software training and job aids
  • Ability to collaborate with and communicate ideas clearly to team members outside of learning & development
  • Experience modifying HTML, CSS, and JavaScript
  • Experience documenting or creating learning content that references JSON for APIs, Python, R, or JMP scripting language
  • Proven capacity to quickly learn new platforms and programming syntax for educational content development
  • Ability to thrive and remain creative and learner-oriented in a fast-paced, project-driven start-up environment
  • Experience with Asana and Jira for task and content management (or a similar tool)
  • Strong consultation skills
  • Ability to work in and coordinate work sessions with virtual teams
  • Exceptional verbal and written communication

Apply

If you thrive in a fast-paced, down-to-earth, collaborative, and mission-driven environment, Riffyn is the place for you. Join the journey of a lifetime and be at the forefront of the next revolution of scientific discovery.

Apply with your CV, cover letter, three professional references, and an online portfolio of materials that illustrate your skills in the role responsibilities and requirements (including a clear explanation of individual contribution for collaborative projects).



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Midnight Wilkinson

Midnight Wilkinson is a business administration professional with over a decade of experience in both Human Resources and executive office administration. Midnight has worked in many different industries, including construction and manufacturing but has focused on technology startups for over 5 years and is continually excited by the energy in this sector. A strong believer in the power of positive thinking in the workplace, Midnight is committed to building a culture of growth, integrity, and balance. She grew up in San Francisco (via South America) and is now a resident of the East Bay and enjoys communing with nature as well as the joys of urban living equally.

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