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Associate Scientist – Sales and Solutions

Oakland, CA / Remote
Full Time
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Oakland CA or Remote based in the US

Mission to reshape science

At Riffyn, we think beyond the conventional. We dream big. Our mission is to help accelerate the science that improves all of our lives and our planet’s quality and sustainability.

Riffyn believes there is a better way to approach research and development. And that is to empower scientists to make better decisions and faster discoveries by unlocking the power of data. Our technology and people change lives by driving advancements in biological research, medicines, sustainability, and more. If that inspires you, join us.

Life at Riffyn

Life at Riffyn is about working with teammates who are deeply passionate about what we do because we know that our work has the power to change lives. We approach our work with trust and honesty. And we’ve built a diverse team and culture fuelled by collaboration and openness.

Our employees developed our five core values — our ethos, and these extend beyond the work we do and into how we support each other. We are continually evolving to ensure that every employee feels appreciated and encouraged to do what matters for themselves, the company, and each other.

Riffyn’s core values

  • Get there honestly – have the courage to take the right path
  • Do what matters – own the why of the work we do
  • Make it fun – humor separates us from the machines
  • Work well together – trust builds the strongest teams
  • Keep evolving – challenge the status quo

The role

Our Science team is focused on delivering holistic solutions from data input through to detailed analysis, and this requires our members to be scientists who have lived the day-to-day of lab-based work or the direct support thereof. We are looking for an associate scientist to help assist customers in developing solutions to their needs from pre-sale (e.g., demos, Q+A, etc.) through to pilot/implementation projects.

Who you are

You are a scientist with experience and/or familiarity in biotech, pharma, materials, chemistry, or a related discipline who is passionate about using data to make decisions. You are an excellent communicator and love helping people design and deploy solutions. Success as an associate scientist at Riffyn is typified by these attributes:

  • You are data-driven and solutions-oriented. You want to solve problems with people, and you’re willing to roll up your sleeves and do the work to achieve the desired results
  • You are a lifelong learner and a teacher. You love learning and explaining complex concepts and watching the lightbulb go off for yourself and/or your students
  • Flexibility, agility, and excellent time management skills are second nature to you
  • Excellent communication skills - you give great talks + demos and compose excellent documents and emails. Interact with potential and existing customers with ease
  • Ideally, you have experience with coding - emphasis is placed on experience in Python, R, JMP scripting language, though we will entertain candidates with familiarity and a passion to learn. You do not need to be an expert or even advanced - just be willing to learn on the job

The experience

As an associate scientist – sales and solutions, you will serve a dual role, supporting both the Sales process, as well as Scientific Solutions consulting activities. You will help potential customers understand how Riffyn Nexus can solve their data and process management problems, as well as working with existing customers to deploy Nexus during pilot and implementation projects. This includes helping potential and existing customers.

  1. Learn about Riffyn Nexus via clear, concise demonstrations that are relevant to their functional areas and problem statements;
  2. Develop new demo materials and associated scripts;
  3. Develop scopes for pilot and implementation projects;
  4. Work with a Riffyn scientist/senior scientist to support customer projects by delivering Nexus-based solutions and associated data analysis tools;
  5. Provide instructor-led training sessions to customers.

In this role, you will tap your skills and experiences in industrial science, storytelling, solutions generation, and problem-solving to help our potential and existing customers realize the greatest value possible from a Riffyn Nexus-based solution.


  • Provide demonstrations and pre-sales support to potential customers during the sales process
  • Develop and deploy demonstration processes, experiments, and scripts (to be shared with the entire team)
  • Work with customers to translate scientific workflows into Riffyn process designs
  • Help customers design experiments to address their R&D questions
  • Help customers pipe their data from various sources into Riffyn experiments
  • Develop analytical applications, visualizations, and/or scripts using coding languages or software such as Python, R, JMP, Spotfire, Tableau
  • Train customers on the Riffyn application and enhanced scientific discovery methodologies
  • Channel your professional experience and customer feedback into feature requests for product development
  • Generate and maintain help documentation and videos, and write blog articles and journal publications


  • 1-3 years’ industrial experience with a degree in chemical engineering, microbial biology, chemistry, materials science, fermentation, analytical chemistry, or related field
  • Proficiency/familiarity with using Excel, Python, or other scripting languages for data capture, analysis, and reporting
  • Experienced using JMP, R, Spotfire, Tableau, or other software for multivariate data exploration or analysis
  • Experience with at least one of the following is highly valuable: electronic lab notebooks (ELN), laboratory information management systems (LIMS), chromatography data systems, historians, or other assay data capture, process design, scientific workflow management platforms
  • Demonstrated capability to identify and solve scientific problems using a statistically driven, data-first approach
  • Experience in Design of Experiments (DoE), Partition of Variance, and other statistical methodologies highly sought
  • Outstanding & proactive oral and written communication skills
  • Problem-solving/analytical mindset
  • Willing to travel up to 30%


If you thrive in a fast-paced, down-to-earth, collaborative, and mission-driven environment, Riffyn is the place for you. Join the journey of a lifetime and be at the forefront of the next revolution of scientific discovery. Apply with your CV, cover letter, and any portfolio of materials that illustrate your skills (presentations, websites, data analysis, etc.).

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Midnight Wilkinson

Midnight Wilkinson is a business administration professional with over a decade of experience in both Human Resources and executive office administration. Midnight has worked in many different industries, including construction and manufacturing but has focused on technology startups for over 5 years and is continually excited by the energy in this sector. A strong believer in the power of positive thinking in the workplace, Midnight is committed to building a culture of growth, integrity, and balance. She grew up in San Francisco (via South America) and is now a resident of the East Bay and enjoys communing with nature as well as the joys of urban living equally.

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